53
Zammad
A helpdesk with tickets, chat, and a knowledge base.
Zammad vs FreeScout
Zammad scores 53 on the signals we measured. FreeScout scores 40. Prefer Zammad if you are following the score, then read the licence notes before you migrate.
40
FreeScout
A shared mailbox that feels like Help Scout.
| Zammad | FreeScout | |
|---|---|---|
| Measured score | 53 | 40 |
| Licence | AGPL-3.0 | AGPL-3.0 |
| Stack | Ruby | PHP |
| Docker | Compose or Dockerfile found | Not at usual paths |
| Hosted option | Vendor cloud listed | No vendor cloud listed |
| Last push | 2026-10-14 | 2026-10-14 |
| Stars | 6,011 | 4,596 |