40
FreeScout
A shared mailbox that feels like Help Scout.
FreeScout vs osTicket
FreeScout scores 40 on the signals we measured. osTicket scores 35. Prefer FreeScout if you are following the score, then read the licence notes before you migrate.
35
osTicket
A veteran open-source ticket system.
| FreeScout | osTicket | |
|---|---|---|
| Measured score | 40 | 35 |
| Licence | AGPL-3.0 | GPL-2.0 |
| Stack | PHP | PHP |
| Docker | Not at usual paths | Not at usual paths |
| Hosted option | No vendor cloud listed | No vendor cloud listed |
| Last push | 2026-10-14 | 2026-06-17 |
| Stars | 4,596 | 3,986 |