35
osTicket
A veteran open-source ticket system.
osTicket vs Peppermint
osTicket scores 35 on the signals we measured. Peppermint scores 20. Prefer osTicket if you are following the score, then read the licence notes before you migrate.
20
Peppermint
A helpdesk whose repository is archived.
| osTicket | Peppermint | |
|---|---|---|
| Measured score | 35 | 20 |
| Licence | GPL-2.0 | AGPL-3.0 |
| Stack | PHP | TypeScript |
| Docker | Not at usual paths | Compose or Dockerfile found |
| Hosted option | No vendor cloud listed | No vendor cloud listed |
| Last push | 2026-06-17 | 2025-09-21 |
| Stars | 3,986 | 3,158 |