53
Zammad
A helpdesk with tickets, chat, and a knowledge base.
Zammad vs osTicket
Zammad scores 53 on the signals we measured. osTicket scores 35. Prefer Zammad if you are following the score, then read the licence notes before you migrate.
35
osTicket
A veteran open-source ticket system.
| Zammad | osTicket | |
|---|---|---|
| Measured score | 53 | 35 |
| Licence | AGPL-3.0 | GPL-2.0 |
| Stack | Ruby | PHP |
| Docker | Compose or Dockerfile found | Not at usual paths |
| Hosted option | Vendor cloud listed | No vendor cloud listed |
| Last push | 2026-10-14 | 2026-06-17 |
| Stars | 6,011 | 3,986 |