Zammad vs Zendesk

Zammad is listed as software that replaces Zendesk. It is not a product of Zendesk, and this page is not an endorsement by them. Measured score: 53.

Zammad

A helpdesk with tickets, chat, and a knowledge base.

ZammadZendesk
Measured score53—
LicenceAGPL-3.0Vendor SaaS
StackRuby—
DockerCompose or Dockerfile found—
Hosted optionVendor cloud listedTheir cloud
Last push2026-10-14—
Stars6,011—

Three-year cost worksheet for Zendesk