osTicket vs Zendesk

osTicket is listed as software that replaces Zendesk. It is not a product of Zendesk, and this page is not an endorsement by them. Measured score: 35.

osTicket

A veteran open-source ticket system.

osTicketZendesk
Measured score35—
LicenceGPL-2.0Vendor SaaS
StackPHP—
DockerNot at usual paths—
Hosted optionNo vendor cloud listedTheir cloud
Last push2026-06-17—
Stars3,986—

Three-year cost worksheet for Zendesk