Chatwoot
Shared inbox and live chat. The community code is MIT.
Not affiliated with Intercom
Free software that replaces Intercom
No per-seat licence. Intercom is a product of Intercom. Open SaaS Alternatives is not endorsed by them.
Intercom
List price not stored. We have not stored a list price. Vendor pages and roundups disagreed, or the page was not re-checked for this build. Type the figure on your invoice into the calculator.
Coverage of the main jobs
✓ does it, ◐ partly, ✗ no, — not assessed. Editorial only.
| Job | Chatwoot |
|---|---|
| In-app messenger | ✓ |
| Team inbox | ✓ |
| Bots | ◐ |
| Help centre | ◐ |
Questions
What replaces Intercom without a per-seat licence?
Chatwoot leads this list on measured signals (53). Chatwoot is a customer inbox: website chat, email, and other channels in one queue. The licence file puts everything outside the enterprise directory under MIT. That is a permissive licence, which matters if an agency wants to extend it.
How much does Intercom cost for 10 people over three years?
We have not stored a list price. Vendor pages and roundups disagreed, or the page was not re-checked for this build. Type the figure on your invoice into the calculator. The calculator on this page uses the number on your invoice, not a guessed list price.
Is Open SaaS Alternatives affiliated with Intercom?
No. Intercom is a product of Intercom. We are not affiliated with, endorsed by, or sponsored by Intercom. “Replaces Intercom” describes the job, not a partnership.
Scores follow the published formula.